7 Effective Strategies for Retaining Customers
7 Effective Strategies for Retaining Customers: A Guide [...]
Small Business Australia2024-03-19T15:16:39+11:007 March 2024|All News, Customers|
7 Effective Strategies for Retaining Customers: A Guide [...]
Darren Bourke
Qualifications
With over three decades of experience, Darren, a Chartered Accountant turned entrepreneur, serves as a consultant, coach, and mentor to SMEs. His holistic expertise fosters sustainable success, blending financial acumen, management insights, and profound interpersonal skills.
Coaching/Mentoring/Consulting Areas: Business Performance, Growth, Strategy, Personnel, Financial, Leadership, Management, Profitability, Wealth Creation, Margin/Pricing, Marketing & Communication, Succession, Family Business, Dispute Resolution, Motivation, Accountability
Industry Sectors: Business / Construction / Professional / Retail / Wholesale /Human Resources / Trades / Real Estate / Financial / Tourism & Hospitality / Allied Health / IT Services / Manufacturing / Agriculture
Michael Kerr
Qualifications:
Former NAB Business Banker, Accountant, Investment Business Development and Business Broker
Mentoring Service Areas: Business Survival, Market Transformation, Digital Literacy and Engagement, Online Business Strategy, Market and Supply Chain Diversification, Reskilling and Retraining
Industry Sectors: Retail / Wholesale / Online-Ecommerce, Business / Professional / IT Services, Tourism, Accommodation and Hospitality, Personal Services, Health / Allied Health Services, Manufacturing
Rob Hartnett
Qualifications:
Internationally recognised Sales, Marketing, and Strategy, Business Growth and Digital Transformation consultant and coach. Over 30 years’ experience working with start-ups, privately owned businesses and Fortune 500 corporations.
Mentoring Service Areas: Business Survival, Market Transformation, Digital Literacy and Engagement, Online Business Strategy, Market and Supply Chain Diversification, Reskilling and Retraining
Industry Sectors: All
Jen Quirk
Qualifications:
Over 25 years of international experience as a commercial business leader and training professional across Sales, Marketing, Strategy, Business and Digital Transformation. Expertise in advising, coaching, mentoring and training independent business owners, start-ups and corporations.
Mentoring Service Areas: Business Survival, Market Transformation, Digital Literacy and Engagement, Online Business Strategy, Market and Supply Chain Diversification, Reskilling and Retraining
Industry Sectors: Retail / Wholesale / Online-Ecommerce, Business / Professional Services, Accommodation, Travel and Hospitality
Hannah Gibbon
Qualifications:
Over 10 years of international experience as a Public accountant, company financial controller and Operations Manager in the food, beverage and distribution sectors. Deep expertise in financial analysis, business funding and supply chain strategy.
Mentoring Service Areas: Business Survival, Market Transformation, Digital Literacy and Engagement, Online Business Strategy, Market and Supply Chain Diversification, Reskilling and Retraining
Industry Sectors: All
Liz Grant
Qualifications:
More than 30 years experience in business transformation, business product design and revenue growth working with start-ups, small businesses and divisions of major corporates. Deep expertise in finding new markets (new customers, new products, new areas), operational redesign, marketing, sales, managing people, business growth financing, strategy and planning.
Mentoring Service Areas:
Business Survival, Market Transformation, Digital Literacy and Engagement, Online Business Strategy, Market and Supply Chain Diversification, Reskilling and Retraining
Industry Sectors: Creative and Design, Retail / Wholesale / Online-Ecommerce, Business / Professional / IT Services, Tourism, Accommodation and Hospitality, Personal Services, Construction, Manufacturing, Transport / Logistics and Warehousing
Robbie Carter
Qualifications:
25 years of international experience as a manager, consultant and coach in a range of industries with deep experience in strategy development, change management and business performance improvement.
Mentoring Service Areas: Business Survival, Market Transformation, Digital Literacy and Engagement, Online Business Strategy, Market and Supply Chain Diversification, Reskilling and Retraining
Industry Sectors: All
Bill Lang
Qualifications:
Former McKinsey business consultant, Business Coach, Business strategy, growth and digital business advisor, China/Asia business expertise
Additional: Speaks Basic Mandarin
Mentoring Service Areas: Business Survival, Market Transformation, Digital Literacy and Engagement, Market and Supply Chain Diversification, Reskilling and Retraining, International expansion, Mergers and Acquisitions, Capital Raising, Online Business Strategy
Industry Sectors: Retail / Wholesale / Online-Ecommerce, Business / Professional / IT Services, Tourism, Accommodation and Hospitality, Personal Services, Health / Allied Health Services, Manufacturing
